Adding a digital product on Payhip is simple and easy to set up. This guide will walk you through the process, from uploading your files to setting your price, visibility, and additional options.
- Adding product details
- Pay What You Want pricing
- Product visibility options
- Advanced options
- Frequently Asked Questions
Adding product details
To get started, you can follow the steps below:
- Go to your Products page and click Add new product, then select Digital Product.
- You will first be prompted to upload your product files using the Upload product file button. You can upload multiple files, including ebooks, PDFs, audio, video, or other file types. Each file can be up to 5GB in size.
- Once your files are uploaded, you can complete the product setup by adding key details. Enter a title for your product and set your desired price. You can also upload a cover image, which will be displayed on your product page.
- If you’d like, you can embed audio or video content by adding a link from platforms such as YouTube, Vimeo, or SoundCloud.
- Finally, add a product description. This is your opportunity to highlight the value of your product and explain what customers will receive.
Pay What You Want pricing
Payhip lets you offer flexible pricing with the Pay What You Want pricing.
To enable this feature, simply add a "+" symbol after your price:
- Entering 0+ allows customers to pay any amount, including free
- Entering 5+sets a minimum price of $5, but customers can choose to pay more
Product visibility options
You can control who can see your product using 3 product visibility options.
- Visible - Your product is publicly available on your store and can be found by anyone
- Invisible - Only you can view the product while you're logged into your seller account.
- Unlisted - The product is only accessible via a direct link and won’t appear on your store or search engines
You can find more information about this feature here: Product Visibility.
Advanced options
Under advanced options, you will find additional settings to customize how your product works:
- This product has different variations - You can use this option to offer different versions of your product (for example, different formats, tiers, or bundles) that customers can choose from at checkout.
- This product is tax exempt - Selecting this option means that sales tax will not be applied to this product.
- Product is an ebook - If your product is an ebook, enabling this option may allow reduced EU VAT rates in certain countries, which can benefit your customers.
- Upload a preview file for your customers - This lets you provide a sample of your product before purchase. A media preview can help showcase your content and encourage more sales.
- Limit the number of times this product can be sold - You can set a maximum number of purchases for your product. For example, entering "500" will limit sales to 500 copies.
- Automatically subscribe customers to your mailing list - Enabling this will automatically add buyers to your mailing list. Make sure your email marketing provider is connected to Payhip beforehand.
- Generate unique license keys for each sale - If you're selling software, you can enable this option to generate a unique license key for each customer purchase.
Frequently Asked Questions
What file types are supported?
We support most file types, including PDFs, audio, video, ZIP files, and more. However, certain file types such as EXE, ISO, DMG, VBS, SCR, and JAR are not supported for security reasons. If you need to upload one of these, place it in a ZIP file and upload that instead.
Is there a file size limit?
Yes, each uploaded file can be up to 5GB in size. If your file exceeds this limit, you can split it into multiple smaller files and upload them separately to the same product listing.
My digital product is a link. Is that possible?
Yes, you can sell a product that provides access via a link. To do this, you can use the beta content editor and include the link directly on the download page for your customer
Can I set up a pre-order?
We don't have a dedicated pre-order feature. However, you can still offer pre-orders using a workaround. You can find out how to set that up here: Pre-order.
Can I edit my product after publishing it?
Yes, you can update your product at any time. This includes editing the files, price, description, and other settings.
Will customers receive their files instantly?
Yes, once the purchase is completed, customers will be able to download their files immediately from the download page. They will also receive an email receipt with a download link for future access
Can I test my product before selling it?
If you’d like to test the checkout flow yourself, you can create a 100% off coupon and use it to complete a test purchase. This allows you to go through the full checkout experience as a customer. Please note that any test orders will appear on your Customers page and cannot be deleted.