Update a Digital Product File
If you would like to release an updated version of one of your digital products, you can easily replace the existing file in your product settings.
In this article, we will walk you through updating your product file and notifying your customers about the change.
Updating your product file
To update the file for an existing digital product:
- Log in to your Payhip account
- Go to your Products Dashboard
- Click Edit on the product you want to update
- Remove the current file by clicking Delete
- Upload your updated file by clicking Upload Another Product File.
- Finally, scroll down and click Save Changes to apply the update.
Deleting a file will permanently remove it from your product, so make sure you have a copy saved before proceeding.
Notifying customers about updates
If you would like to inform existing customers about the updated version, you can send them an email update. This is especially useful if your update includes important fixes, improvements, or additional content.
Frequently Asked Questions
Will existing customers get access to the updated file?
Yes, once you replace the file, customers can access the updated version using the original download link provided in their email receipt.
Will customers need to purchase the product again to get the update?
No, customers who have already purchased the product will be able to access the updated file without needing to buy it again.
Will the download link change after I update the file?
No, the original download link remains the same, and it will point to the updated file.
Can I keep both the old and new versions?
Yes. Instead of deleting or removing the old file, you simply upload another product file.