Resolving PayPal Errors as a Buyer
In this article, we will go over common reasons why PayPal might decline your payment and guide you through the steps to resolve the issue to help you complete your purchases.
Your Card Is Linked to Another PayPal Account
Reason: PayPal associates cards with specific accounts. If the card you are trying to use is already linked to a different PayPal account, the payment may be blocked.
To resolve this, log in to the PayPal account associated with the card or remove the card from any previous PayPal account before linking it to your current account. Alternatively, you can use a different card to complete the transaction.
Your Card Was Linked to a Closed PayPal Account
Reason: If the card you are using was previously linked to a closed PayPal account, PayPal may block its use in any new account.
To resolve this, please use a different card to make the purchase. If that is not an option, you need to contact PayPal support to request that your card be removed from the closed account. After it has been unlinked, you should be able to add it to your current account and re-try the payment.
The Card Linked to your PayPal Account Has Not Been Confirmed
Reason: PayPal requires confirmation for all linked cards before they can be used for transactions. If you haven’t confirmed your card, then your payment may be rejected.
To resolve this, log in to your PayPal account and check your wallet for any pending confirmation requests. You need to complete the confirmation process and then try the transaction again.
You Have Reached Your Card Limit with PayPal
Reason: PayPal may set spending limits on cards, particularly those that are new or unverified.
To resolve this, verify your PayPal account and card if you haven't already. This may involve linking a bank account or submitting additional information. Alternatively, you can try using a different card or payment method.
Your Email Address Is Flagged by PayPal
Reason: PayPal's security system may flag certain email addresses, especially if they have a history of suspicious activity.
To resolve this, use a different email address linked to a verified account, or contact PayPal support to confirm that your email address is in good standing before making the purchase.
Your Browser Is Blocking Cookies
Reason: PayPal uses cookies to process payments securely. If your browser is blocking cookies, then it may cause issues with completing the transaction.
To resolve this, clear your browser's cookies and cache, then restart the browser. Alternatively, use a different browser or open an incognito window to complete your payment.