Managing Physical Products

Whether you're a small business owner, a graphic artist, or an entrepreneur looking to expand your reach, Payhip offers a convenient platform for selling your physical products. However, managing your inventory effectively is crucial to ensure a smooth and efficient operation.

In this article, we will cover the following topics to help you get started:

Selling Physical Products

Before we dive into inventory management, let us briefly discuss setting up your physical product listings on Payhip.

To set this up, navigate to your "Products" tab page, click the "Add New Product" button, and select "Physical Product." From there, you'll be asked to provide all the necessary information, such as product description, title, description, and price.

For a detailed guide, please take a look at our published article titled: Add Physical Products.

Setting up Shipping

When selling physical products on Payhip, you'll be asked to specify the regions or countries you're willing to ship to. Your choices include flat rate, free shipping, calculations based on order weight, and calculations based on order total. For a more comprehensive guide, please take a look at our article, which offers step-by-step instructions on configuring these options: Shipping.

It's important to keep in mind that sellers bear full responsibility for managing the delivery or shipment of their products, meaning you can collaborate with a shipping partner or carrier, as Payhip does not currently provide this service. Currently, you can solely manage shipping fees and fulfill orders through our platform.

Managing Your Inventory

Next, we'll be tackling how you can effectively manage and handle your inventory on Payhip.

Set Product Quantities

When adding a new product, Payhip allows you to specify the number of items you currently have on hand. Under Additional Details, you can enable the "Track product inventory" setting, which will require you to enter the number of items you have in stock.

If you have limited quantities, Payhip will automatically update the product status to " Sold Out" once you sell the last item.

Monitor Sales

You'll receive notifications every time a new order is placed through email and your Payhip dashboard. 

On your dashboard, a visible count of pending shipments will be displayed. By clicking the " View unshipped orders" button, this will automatically redirect you to your customer dashboard.

Within your customer dashboard, you'll be shown a list of pending orders that haven't been shipped yet. Clicking the " View order details & ship" button will open up a modal indicating that the customer has paid but is awaiting for you to ship or dispatch the product/s.

When marking an item as shipped, you'll be asked to provide the following information:

  • Quantity of items
  • Tracking number and URL
  • Carrier / Shipping partner
  • An option to inform the buyer of the shipping status

Restock Products

Finally, remember to keep your inventory updated. If a product sells out, you can restock it by managing your inventory. To carry out this task, go to your Inventory Manager page and make the necessary quantity adjustments.

If you have any questions, please don't hesitate to email us at contact@payhip.com.

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