Customer Accounts

Introduction

Customer accounts allow your customers to view all their purchased products from one place. They can log in at any time and get access to their products.


How Would Customers Register?

 Customers would need to click on the account icon that appears on your heade.r

Customers will then be taken to the login page and shown a Create Account link.


What Would Checkout Look Like?

When the customer is not logged into their account and visits the checkout page, they would see something like below:

When the customer is logged into their account, the checkout would turn to the below structure:


Migration Process

Let's say you have customers who have purchased lots of products from you in the past, but would now like to associate those older products with their newly created customer account.

They can do this by visiting one of their old download pages, then they'll see a light blue box there asking them to add this product to their customer account.

The customer would need to click on the above Get Started button, log in to their customer account, and finally confirm the email address used with the transaction.

We will then be able to migrate their previously purchased products with that email address into their new customer account.


Transfer Ownership

You can transfer your past purchases made with  Account A to your new Payhip account (Account B) by following these steps:

  1. Log into your Payhip account using your Account B email address.
  2. Open the download link in the email receipts for each purchase you made with Account A.
  3. At the bottom of the download page, you should see a message about ownership transfer. 
  4. Click "Transfer ownership," and the purchase will be added to your Payhip account library.

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