Customer Reviews

Enabling customer reviews

The very first thing you'll need to do is to enable customer reviews for your store.

Visit your "Products" page and click on the "Reviews" button. On your reviews page you can click on the "Settings" button and finally check the "Enable Customer Reviews" checkbox.

You'll notice a few more options on the reviews settings page:

  • Post Purchase Review Requests — You can email your customers a message asking them to leave a review for the products they purchased. For example, 14 days after purchase customers can be sent an email prompting them to review. You can edit the email subject, message and waiting period.
  • Auto Publish Reviews — Usually you would need to manually approve which reviews appear on your store but you can also opt to automatically publish reviews each time they're submitted.
  • Daily & Weekly Digest Emails — You can choose to setup a daily/weekly reminder email of new reviews that are submitted for your store. This gives you a heads up about pending reviews that require your attention.

How do reviews look on product pages?


How do I moderate customer reviews?

Visit your "Products" page and click on the "Reviews" button. You'll be take to the review moderation page. From here you'll be able to publish or reject customer reviews.

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