Other Domain Providers
Introduction
If we didn’t offer instructions for your specific DNS provider, you can use this article to attempt to set it up on your own, or hopefully your DNS provider has first-class customer service and will be able to do it for you. Just share the below details with them.
What are root domains and subdomains?
Root domains are what you purchase when you buy a domain. An example of a root domain is kingsandgenerals.net
Most people point their root domain to their online store.
Subdomains are additions to the root domain. For example shop.kingsandgenerals.net
Instructions
To get your custom domain up and running with your Payhip store, we firstly need to know if you're planning to connect a root domain or a subdomain.
Show instructions for connecting root domain
- Log in to the account that you have with your third-party domain provider
- Find your DNS settings, domain management area, DNS configuration, or similar
- Edit your A record to point to Payhip's IP address 45.154.183.183
The domain settings panel might feature drop-downs or editable fields, or you might have to check boxes or edit a table. You need to complete the following steps:
● In the "Type" or "Record Type" field, choose A record
● In the "Host name" field, type @
● In the "Points to" field, enter Payhip's IP address 45.154.183.183 as the destination for the A record - Save the A Record by clicking Save, Add Record or similar
- Change your "www CNAME" record to point to domains.payhip.com
- Save the CNAME Record by clicking Save, Add Record or similar
- Login to your Payhip account
- Click on the "Store" link in the header and then click on the "Domains" tab - you'll be taken to your domains page
- Click on the "Connect Existing Domain" button. A modal will appear, from there paste in your domain name and click the "Continue" button.
- Finally click on the "Verify Connection" button. That's it!
Now we wait. It can take up to 24-48 hours for domain changes to update.
Show instructions for connecting subdomain
- Log in to the account that you have with your third-party domain provider
- Find your DNS settings, domain management area, DNS configuration, or similar
- Let's say you're connecting a subdomain (like shop.kingsandgenerals.net). Change your "shop CNAME" record to point to domains.payhip.com (Note: "shop" is just an example, your subdomain can be called anything)
- Save the CNAME Record by clicking Save, Add Record or similar
- Login to your Payhip account
- Click on the "Store" link in the header and then click on the "Domains" tab - you'll be taken to your domains page
- Click on the "Connect Existing Domain" button. A modal will appear, from there paste in your domain name and click the "Continue" button.
- Finally click on the "Verify Connection" button. That's it!
Now we wait. It can take up to 24-48 hours for domain changes to update.