Get Your Invoice
If you need an invoice for your purchase, you can easily generate one directly from your email receipt.
In this article, we will walk you through how to generate an invoice, what information you can add, and what the final invoice will look like once it's created.
- How to generate an invoice
- What details can be included
- What the invoice looks like
- Frequently Asked Questions
How to generate an invoice
After completing your purchase, you will receive an email receipt sent to the email address you used at checkout.
In that email, you'll find a Generate link. Clicking this link will allow you to create a downloadable invoice for your order.
What details can be included
Once you click the generate link, you'll be able to enter your billing details before creating the invoice. This may include:
- Your name or company name
- Address details
- VAT number (if applicable)
After entering your information, the invoice will be generated as a PDF file.
What the invoice looks like
The generated invoice will include key details about your purchase, such as the product, price, and your provided billing information. It will be available as a downloadable PDF that you can save or share for your records.
Frequently Asked Questions
What should I do if I can't find my email receipt?
Please check your spam or junk folder first. You can also search your inbox for “Payhip” or the product name. If you still can’t find it, you can either contact us or contact the seller directly so they can resend your receipt.
Why are the seller details incomplete on my invoice?
The information shown on the invoice is based on what the seller has provided in their account. If anything is missing or unclear, you'll need to contact the seller directly for more details.
What should I do if there’s an issue with my invoice?
If you notice any issues with your invoice, such as a missing product name or an incorrect amount, please reach out to our support team at contact@payhip.com and include details of the product or order so we can assist you further.
Can I update my details on the invoice?
Yes, you can regenerate the invoice using the link in your receipt and enter your correct billing details before downloading it again.